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Endicott
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Fantastic News

2012 Year-End Round-up

Well, our 15th fiscal year has ended, and overall, it was a so-so year. Revenues were down slightly from last year and we expect the uncertain business climate to last throughout 2013. Computerized speech-to-text technology continues to be an elusive technology, so we don't forsee the transcription industry going away soon. However, we have noticed some of our media clients have moved to posting audio and video files online where they use to post text transcripts. Those media files aren't searchable in Google and transcription continues to be the best way to do it.

Fantran Hires New Assistant Manager

We have promoted Matt Feltz to replace Kevin Morris as Assistant Manager. Matt is not a new face around Fantran since he's been transcribing for us for the past year. He has a BA in Biology, which helps him with our scientific and medical transcripts, and he has written for various Websites on science and sports which helps with his editorial duties. Plus his easy-going personality helps with the stressful pinch periods.

Fantran Assistant Manager moves to Chicago

Our assistant manager Kevin Morris has moved back to Chicago where he and his family are from after resigning from his full-time job with us here in Boston. He has already found work in the Windy City, but is continuing to work for us when he can on a freelance basis. He has great editing skills and we wish him luck.

Endicott the Mighty

It is with a sad heart that we have to note the passing of our mascot and our constant companion Endicott the Mighty, our Boston terrier, at age 11. After battling juvenile epilepsy and allergies his entire life, he contracted cancer that his medications masked until it was too far advanced. Vets at Angell Memorial Animal Hospital in Boston valiantly tried to remove the cancer but discovered it had encompassed too many of his internal organs and he was put to sleep.

Endicott came to work every day and both our employees and our clients loved seeing him. We were told that pictures of him adorned many a PC screen saver, and he had lots of commuter friends on the train. His passing was noted by our local newspaper and several online sits.

Everyone misses him greatly.

Move Completed

Well, we completed our move to our new offices last summer. The move went well, but we had issues with the new building not being ready for us, despite the real estate company's promises that it would be. It took about a month, but the new landlords were responsive, and they solved nearly all the problems we had. If we do get annoyed about something, we look out our windows opening onto picturesque Winthrop Square and that takes most of the sting out of it.

We're also getting use to the change of neighborhood. Even though we're only a couple of streets away from where we were, being in the Financial District now, we're away from the tourists and the shoppers of Downtown Crossing, so it's a much more professional atmosphere.

Our dining options are also more upscale with real restaurants in the area and up-scale cafeterias serving all natural foods. But they're a bit more expensive too.

The taller buildings do kick up a bit of wind, so the winter months may be tougher when walking through these wind tunnels. But we're pretty hardy here in Boston with our L.L. Bean coats and our Timberland boots. We did learn that we got out of our old building just in time. The landlord there has given all the tenants one year to get out, at which time the new owners will start converting it to a boutique hotel! It seems a little strange that our former 100-year + old offices will be luxury hotel rooms. We might even stay a night in them for old time's sake.

Fantran Moving to Winthrop Square

Well, we have big news to announce, at least for us. If you're reading this before July 21, 2012, we will be moving to 10 Winthrop Square in the Financial District of Downtown Boston on that day. If you're reading this after, then we've already moved. It's just about three blocks from where we are/were in Downtown Crossing, but it seems a world away since the area doesn't attract shoppers or tourists.

It's a small building that was built in 1872 just after the Great Boston Fire of that year and it's located in a pretty little square (which in Boston, "squares" are mostly triangles). Our lease, for some reason, prohibits us displaying a picture of the building, but you can see a Google Street View of it here. It's the white building behind the trees. There's also an official building portrait here.

All of the tenants in the building have been there more than a decade, and we're hoping to be there a decade or more ourselves.

Troubling Trend

A couple of clients recently sent us some rough-sounding audio files. By now, we're quite use to hard-to-hear sound files, but this time they sounded different. In analyzing them we found they were only 4-bit where most audio is 16-bit. When we asked about how they were recorded we found out our clients were using the record feature on their MP3 players rather than using digital recorders as we advise.

This is a problem that we thought we had left behind in the past with those awful micro-cassette recorders we warned our clients about. Both the micro recorders and MP3 players use cheap, 10-cent microphones that in no way can be considered professional quality. The MP3 players are doing additional damage by compressing the sound even further by throwing out 3/4th of the number of bits used by most sound files.

We recommend real digital recorders with real microphones either built in or available as an add-on. We particularly like the Olympus brand of recorders because most of them record in either Windows Media Audio or MP3 audio for high-quality sound but small file sizes. And some of them also allow you to store your MP3 musical files on them as well. You can see some Olympus digital recorders here.

 

"You guys are awesome."
Bill Breen, Senior Editor, Fast Company Magazine

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