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Internationally
known Business School uses transcribed interviews
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Leading Business
Magazine uses transcribed interviews
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Prominent Research
Organization uses teleconference transcripts
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Public TV Producer
posts transcripts on the Web
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Nationally known
Think Tank sells conference transcripts
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Fantastic
Transcript's own Case Study
Our transcripts are used in
various ways by the companies and organizations we work for.
Internationally
Known Business School Saves Time and Money
An internationally known business
school uses the case study method to teach its classes. The case study method
involves going out and talking with as many people as possible within a company
to find out its problems and from that infomration to propose solutions.
These interviews are taped on location and transcripts are used to extract
important information to help identify the problems as well as to extract
exact quotes to be used in a final report.
Without Fantastic Transcripts,
research assistants would have to listen to tens of hours of interviews,
taking notes and transcribing key portions of the interviews, a task requiring
a hundred or more hours per case study to perform.
To save time and money, the
faculty of the business school sends its taped interviews to Fantastic
Transcripts to transcribe.
The school requires both accuracy
and an understanding of the material, which Fantastic Transcripts provides.
With verbatim transcripts
in hand, the professors and their research assistants are able to quickly
skim through hours of material, and they can quickly identify key areas to
concentrate their case studies.
Some case studies have been
assembled in as little as a weekend thanks to the fast, accurate transcripts
that Fantastic Transcripts provides.
Leading Business
Magazine Doubles Productivity of its Writers
A leading business magazine
was growing so fast that the number of stories it needed was outstripping
the ability of its reporters to write them fast enough.
The magazine discovered that
its reporters could save 20 hours or more per story, translating to half
a week's pay and making them more productive, if they had someone
else transcribe their interviews.
The business magazine decided
to send its reporters' tapes to Fantastic Transcripts to transcribe. The
reporters are then able to go off to their next assignment, and while working
on their new story, they receive the transcripts for their previous assignment
so they can write their articles.
In this way, reporters can be
more efficient, quite often being able to do twice as many stories they would
have written normally. To save time and generate even more material, the
magazine often runs edited transcripts of interviews as articles, and
lets the interviewees speak for themselves.
The magazine can do this because
of the accuracy of the transcripts it receives from Fantastic Transcripts.
Originally, the magazine was
using another transcription company, but it couldn't trust the accuracy
of the transcripts and the reporters had to waste time making corrections.
The transcription company also couldn't handle the volume of work the
magazine was producing.
With Fantastic Transcripts handling
its transcription, the magazine can use its staff twice as efficiently
as before, and its reporters can concentrate on the creative aspects of
interviewing and writing rather than the uncreative task of
transcription.
Prominent
Research Organization Archives Calls
A leading national research
company uses Fantastic Transcripts to transcribe its weekly teleconferences
presenting its research findings to clients.
The transcripts are made available
to those clients who could not listen to the live teleconference, and they
are also used in-house as an archive of the research provided in the
calls.
Previously, the company received
its transcripts from its teleconferencing vendor, for which the company was
being charged $400 per hour of audio. The research company was happy with
the quality, but not with the cost.
The research company decided
to call around for pricing and found out it was being greatly overcharged.
When the company contacted us, it discovered that we were in fact doing its
transcription for its teleconferencing vendor for half the amount of money
the vendor was charging them.
The research company decided
to use Fantastic Transcripts directly to reduce its costs. An added benefit
was that since we were no longer providing our service through a middleman
vendor, we could do the calls more quickly by recording the calls ourselves
rather than waiting for the teleconferencing company to generate a copy
and send it to us, which was either hours later or the next day.
By using Fantastic Transcripts,
the research company reduced its transcription cost by half, but maintained
the same quality it had received in the past.
Public TV
Producer Posts Video Transcripts on the Web
A nationally recognized public
TV production house uses Fantastic Transcripts to transcribe the audio of
its video productions so that transcripts of its shows can be posted on the
Web.
Posting transcripts of TV shows
is a low-cost way of bringing the programs to the Internet. Transmitting
the actual videos over the Web would require a thousand more times bandwidth,
which would translate into higher Web hosting costs for the company.
Transcripts of shows also allows
visitors to access information faster. Text can be searched far more quickly
than having to watch entire shows for their content.
Also, having the transcripts
of the shows available on its Website doesn't detract
from the organization's sales of VHS copies of the shows
to consumers. Instead the transcripts act as a preview to interest people
to buy the videos, because they know what the material the shows cover
before they buy them.
Nationally
Known Think Tank Reaches International Audience
A nationally recognized think
tank uses Fantastic Transcripts to transcribe its conferences and lectures
as well as encode the audio for streaming over the Internet to reach a worldwide
audience.
The organization has a large
worldwide following, however, only a fraction of its members can attend its
very interesting and informative seminars held monthly in Northern California.
To get its content out to the widest number of people, the organization posts
its typed transcripts and encoded Real Audio files to its Website to reach
its far-flung members as well as to interest new people in supporting its
activities.
The transcripts are also available
for sale to help pay for the transcription, as are audio tapes of the
events.
Having Fantastic Transcripts
do the transcripts and the encoding allows the busy organization to concentrate
on coordinating its own informational programs and saves it time from
having to do the transcripts and encoding itself.
Fantastic
Transcript's Own Case Study
Fantastic Transcripts was founded
as a way for businesses and institutions to receive top-notch transcription
services.
The founders recognized years
ago that when companies needed material transcribed, the only transcription
services available specialized in medical and legal terms, and not in the
language of modern-day business.
As a result, many businesses
discovered that the transcripts they received from medical or legal
transcriptionists were mangled or incomprehensible, because the typists were
not familiar with the names of products, companies and industry leaders that
were being mentioned.
They typed what they thought
they heard, or simply left out the terms they had never heard of before.
This made for a lot of useless transcripts and gave businesses a negative
impression of the transcription field.
Fantastic Transcripts was
established to specifically to provide business and high-tech firms transcription
services. Because it specializes in these areas, it maintains its own in-house
dictionary of terms and lists of industry players so it can train its
transcriptionists in business-speak.
Additionally, Fantastic Transcripts
saw that typical transcription companies had very little quality control
over its product. Traditionally, tapes would be assigned to various
transcriptionists and the transcripts would be sent back to clients without
any checking or supervision. A typist could be typing complete nonsense,
but as long as it passed spellcheck, the company would not know
anything was wrong until clients complained.
Also some transcriptionists
were better at their jobs than others. Without any quality control, a company
would get an excellent transcript some of the time, and mediocre or poor
transcripts at other times, depending upon who typed them.
Fantastic Transcripts instituted
a proofreading system where, after a transcript is typed, it's then
read over by professional proofreaders and other transcriptionists with
proofreading experience who listen to the audio a second time and correct
any words or phrases missed or grabled during the first pass. Supervisors
then look over the corrected transcripts in a final pass to do spot
checks before the transcripts are sent to clients, which assures a high
level of accuracy.
Fantastic Transcripts' own quality
studies indicates that our proofreaders catch up to 90% of the inaccuracies
that creep in during transcription, which results in near-perfect transcripts
with broadcast-quality audio.
The difference in quality with
hard-to-hear material is even more striking. With poor audio, other
transcription companies may only get 50% of the material while Fantastic
Transcripts can get 90% to 95% of the material with a second proofreading
pass. and as much as 94% to 98% with a third pass, if the client authorizes
it.
Additionally, Fantastic Transcripts
has chosen to remain flexible and provide services that its clients
request. Unlike other transcription companies which will only do certain
kinds of transcription, we bring our quality controled transcripts to all
fields, including legal and medical.
We have also branched out to
include what use to be called electronic transcription, where we digitize
and encode audio for playback via the Internet, and provide multimedia
accessibility for the disabled where video and audio is captioned for the
deaf or described for the blind.
Our company continues to explore
other complementary areas that we can branch out into. We're keeping a close
watch on such fields as closed capitioning and descriptive captioning
as companies become more aware of Americans with
disabilities. We're also
expanding into such areas as Internet broadcasting,
which complements our electronic transcription activities.
As the transcription field expands
and evolves, Fantastic Transcripts stands ready to offer our clients whatever
transcription related services they require. |
